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I’ve been using Wave for the past week, on an experimental basis and to work on a couple of projects with clients. I’ve noticed that a lot of posts and articles have been focusing on the similarities to chat, email and micro-blogging without really looking at the full range of features, or their application to specific tasks and contexts. So here I’ve drawn together some videos that show a range of uses.
Overview | Neater Messaging
This is a great hand-animated view showing some of Waves features. It focusses on the centralization of the conversation, which makes wave cleaner to use than a stack of emails.
Internal Workflow | SAP Gravity
This demonstrates the use of gadgets in a business context. Notice in particular how the centrally hosted gadget:
preserves a state history so that the different stages in construction of the model can be replayed along with the main conversation
communicates with the back-end system as part of an extended workflow
Customer Relations | Sales Force
Here a “robot” is used to intelligently deal with the early stages of a customer support query, including eventually passing the customer on to a human support agent. Again, the wave is smoothly integrated with a backend system.
Education | Wave Alpha
Here the Wave Alpha robot uses responds to questions ranging from basic arithmetic, through calculus and meteorology to the answer to the ultimate question of life, the universe and everything.
I’m intrigued by the question of ownership of engagement and discussion. I’m seeing a lot of successful bloggers expressing a lot of outrage, and yet normally receiving comments is something that bloggers love, excepting spam, unless it’s really good spam.
As I’m typing this I don’t see what I’m doing as a defacement. My comments are clearly divided from your site. They are in a separate part of my user interface that I have chosen to switch on. When I publish they will appear:
- on one of my blogs
- on my Google Profile
- in my FriendFeed stream
- in my Twitter Stream
These are locations where I like the text that I’ve written to appear.
My choice.
My control.
My browser.
Sidewiki is not the first 3rd party technology to enable the annotation of site, and it won’t be the last. It has a high profile and a high distribution because it’s embedded in the Google Toolbar. It’s not unique, but it is a nice implementation that complements traditional threaded comments. You’ll note that this comment is about a highlighted phrase. That’s a very useful feature for those of us who like to fact check, or to limit our expressed opinions to the narrow scope that we’re comfortable with.
I’d really urge your readers to try before condemning.
Aviary have done it again, this time with an online audio editor that comes with a collection of loops and effects for you to incorporate in your own works.
You can even record directly into the web application.
This is a demonstration of some of the key features of Sidewiki, Google’s system for leaving public comments on any web page. I’m paying particular attention to how your Sidewiki comments can be brought into other systems. Your comments automatically appear in your Google profile. You can also automatically post to Blogger if you choose. I also demonstrate entering a Webmaster’s comment, which is given a highlighted prime position at the top of the comments list.
Background
Background information on the development and philosophy of Sidewiki is available on Google’s announcement post:
With Google Sidewiki you can add public notes to web pages. Sidewiki is part of the Google Toolbar and can be enabled and disabled as needed.
You can vote up helpful notes.
You can find out more about a note’s author by clicking through to their profile.
In my profile you can see the notes I’ve made so far and get an RSS feed of the notes.
Here I’ve got the feed appearing in my blog.
If you follow a link in the feed you get back to the original page where the comment was made.
Here’s where I commented on a BuzzMachine article.
And you can choose to see everyone’s comments – not just mine.
I really like the way the page scrolls to show which text comments refer to.
Comments can be made about snippets of text as well as the article as a whole.
Here I’m leaving a comment about Rapla. An open source booking system that worked well for me.
As soon as I highlight some text an edit button appears in the sidebar.
Bear with me here while I find some text to paste.
And lets give it a nice title.
How about “Implementation at Oxford Medical Sciences Teaching Centre”.
At the bottom of the post you can set up links to your blogger account, and choose whether or not to post automatically. I’ve set up a demo blog so you can see this in action.
Once a comment is saved it can be sent to your social networks. I’m tweeting this one.
You get a pop-up twitter window, and the system generates a draft message for you.
Here it is on my Twitter profile.
If you’re the webmaster of a site you can leave a special comment that will always appear at the top of a page.
I’m setting this up for the home page of my Loosing Site blog. I’m already registered as the webmaster so I’m given an extra checkbox to write as the site’s owner.
My comment is then highlighted green and pushed to the top of the list.
"Ask an Expert" is an occasional feature where we ask ecommerce experts questions from online merchants. For this installment, Andrew Casey of 877MyJuicer.com asks about search engine optimization and the Magento platform. For the answer, we turn to our own senior contributing editor, Armando Roggio. He's a Magento expert and, in addition to h […]
[cross-posted on Transparent Algebra]Today was our Skype session with Professor Garibaldi, and I thought that went well. After the Skype session we only had about twenty minutes left (shortened classes due to a PLC day) so I took that opportunity to talk with my class a little bit. I realized that I hadn't done a good job of conveying my thoughts and be […]
In August, Google’s Chrome web browser jumped up to 7.5 percent market share, following 7.1 percent share in July, according to data from Net Applications. That compares to static market share performances for Internet Explorer, Firefox and Safari. Meanwhile, the arrival of Google’s much talked about Chrome OS is imminent, and the company’s overall Chrome s […]
It’s been interesting to see how many people have picked up on the concept of open source 4.0 especially since it was ignored when I first made reference to it over eighteen months ago. A little bit of flattery goes a long way, and referring to it this time as potentially the golden age of open source probably didn’t hurt, but I also think it is now evident […]
This post is part of Mashable’s Spark of Genius series, which highlights a unique feature of startups. The series is made possible by Microsoft BizSpark.. If you would like to have your startup considered for inclusion, please see the details here.Name: FictionautQuick Pitch: A social network for writers that doubles as a crowdsourced literary magazine.Geniu […]
The poll is far broader in scope. The summary from the pollster's website is:"New research, conducted by Ipsos MORI for the British Council, investigating awareness of Charles Darwin and attitudes towards evolution, has found that there is a broad international consensus of acceptance towards his theory of evolution."http://www.ipsos-mori.com/ […]
If you go into a bar, a restaurant, a convention or a dinner party you would not assume that all conversations were about you, or that you needed to participate in all of them simultaneously. Google Wave is like that. It's easy to see public conversations, and you can join in, but you don't have to. You can find the few people that interest you and […]
I used to work within walking distance of Maison Blanc and would use any excuse to sample one of their cakes. My wife and I still obsess over the taste and texture of one particular cake base. My mouth is watering just thinking about the taste. Must visit Oxford again soon. […]
At the time of writing only the two meatier posts are visible. The remainder have been relegated to the second page. I think the voting system will have an impact on the tone of the comments, as will the linking comments to a users profile. […]
"Notwithstanding the provisions of sections 17 U.S.C. and 17 U.S.C. , the fair use of a copyrighted work, including such use by reproduction in copies or phonorecords or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, […]
I'm intrigued by the question of ownership of engagement and discussion. I'm seeing a lot of successful bloggers expressing a lot of outrage, and yet normally receiving comments is something that bloggers love, excepting spam, unless it's really good spam. As I'm typing this I don't see what I'm doing as a defacement. My comment […]
I've used it on a couple of projects and found that it saves a lot of time, especially in the early stages. It's very convenient to be able to sit with a client and create a mockup of a site in a single meeting instead of having to bounce emails back and fore. Being able to type the names of controls and have them dropped straight into the workspac […]