24IM Instant Messaging
Inbit have released 24IM, a free group based Enterprise Instant Messaging solution.
The client comes in two flavors. The web version has a simple functional interface, while the (Windows) desktop client supports file sharing, message broadcasts and off-line messaging. The desktop client also has an integrated screen capture tool that, with the right permissions, can be triggered remotely by IT support staff as part of a helpdesk function.
On the server side, the system is modeled on users, workgroups, departments and chatrooms, with enough access control to fit in with most organisations’ needs. The free hosted service is simple to set up and administer. Where security, scaling or network performance is an issue organizations can opt to purchase a server license and run their own systems.
This is a good solution for small businesses and dispersed project groups, and is able to scale to meet enterprise requirements.
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